Dates, deposits and number of trips

The free Renfe season ticket can now be obtained, but people who want to use it must deposit a deposit and make a minimum of trips.

The multi-trip tickets that will allow users to benefit from discounts of 50% or free of charge for their Cercanías, Rodalies and Media Distancia services must be used a minimum of 16 times and the amount of the deposits will be between 10 and 20 euros . In case of not complying with the minimum trips, the deposit will be considered as an indemnity and will not be returned to the traveler.

Since last August 8, users have been able to register on the Renfe website and applications to sign up and receive timely communications regarding the sale of season tickets, which can be purchased from this August 24 and that will be valid between September 1 and December 31, 2022. In the case of the new high-speed passes and Avant passes, the period of use is extended by one month, until January 31, 2023. These are the main keys:

Free commuter subscription

All customers will be able to obtain this pass at the lockers, vending machines and through the application from Renfe Cercanías, except in the metric gauge and conventional gauge cores of Asturias and Santander, where they can only be purchased physically. The application will generate a QR code that will be downloaded to the mobile and that can be used to directly cross the turnstiles in the Cercanías hubs of Madrid, Málaga, Murcia/Alicante, Valencia and Zaragoza.

Likewise, it will generate a seven-digit code with which it will be possible to obtain the payment in physical support or load it into the one that the customer already has at the ticket offices or self-service machines in the centers of Cádiz, San Sebastián, Bilbao, Seville and Barcelona. In any case, at the stations of these Renfe hubs there will be support staff who will be able to read the QR code to facilitate direct access for passengers with season tickets.

The general conditions of use and acquisition are:

  • A different season ticket for each Cercanías Nucleus.
  • Valid for unlimited rides between any origin and destination.
  • The client will pay 10 euros, as a deposit, which will be reimbursed if the established minimum recurrence of 16 trips is reached in the four months of validity of the subscription.
  • The deposit of each payment will be returned provided that the indicated conditions are met. In case of not complying with the minimum trips, the amount of the deposit will be considered as compensation and will not be returned to the traveler.
  • The amount of the deposit may be applied, exclusively, Large Family discount.

Free subscription to Medium Distance Conventional

Users will be able to obtain their free pass at self-service machines and station ticket offices and formalize their trip at self-service machines, ticket offices, the Renfe website and app. During the four months that the new recurring subscriptions will be valid, the sale of the usual subscriptions will be suspended, which will maintain the validity with which they were purchased. Travelers may request a refund of the proportional part.

The general conditions are:

  • A different subscription for each origin/destination route.
  • Valid for unlimited trips between the origin and destination requested by the client, in both directions.
  • As in the previous case, the client must pay a deposit, although in this case its amount will be 20 euros. On the Villarrubia-Córdoba-Rabanales-Alcolea Medium-Distance line, the one stipulated for the Cercanías tickets (10 euros) will apply, as well as between any of the stations that make up the Rodalies de Lleida, Tarragona and Girona.
  • The deposit for each season ticket will be returned whenever 16 trips or more are made in the indicated period of validity.
  • Likewise, in case of not complying with the minimum trips, the amount of the deposit will be considered as compensation and will not be returned to the traveler.
  • Exclusively, the Large Family discount may be applied to the amount of the deposit.

The Ministry recalls that both in Conventional Medium Distance and in Cercanías and Rodalies, and provided that the established conditions are met, the return of the deposit will be made automatically, without prior requestin the event that it has been paid by credit card. If it has been deposited in cash, it must be requested by the customer at the Renfe ticket offices or customer service offices.

subscriptions before

Avant OSP (Public Service Obligation) services will have a 50% discount for recurring users, which applies to all Avant multi-trip tickets (Card Plus Pass, Card Plus 10 or Card Plus 10-45). Tickets sold previously whose trips are used during the period of validity of the discounts, may request a refund of 50% of each trip made in that period through Renfe’s after-sales channels. Discounts for large families and other organizations will be applied after the 50% discount.

Specific conditions:

  • Plus Card Subscription (30-50): 3 months of validity and 60 days for its use from the date of travel of the first formalization. They cannot be used after January 31, 2023.
  • Plus 10 Normal and Student Card: 30 days for the first formalization and 20 days for its use from the date of travel of this formalization. Use until January 31, 2023.
  • Plus Card 10-45: Period of validity and use 45 days from the date of purchase. They cannot be used after January 31, 2023.

New high-speed multi-journey titles

Renfe Viajeros will market a new recurring season ticket on certain routes, with the following characteristics:

  • Will be nominative and will correspond to an origin/destination on routes in which the shortest travel time is less than 100 minutes, is not a route declared a public service obligation – AVANT and is not on lines with signed Capacity Framework Agreements.
  • Valid for 10 trips, both waysbetween the requested origin and destination.
  • Its period of use will be 30 days for the first formalization, and 20 days for its use from the date of travel of this formalization.
  • It will be marketed with a 50% discount on the rate of the Plus 10 Normal Avant Card for the selected Origin/Destination and standard category. The client will be presented with the Avant Bonus price with the 50% discount already applied.
  • The Large Family discount will be applied.

Passes can be purchased at ticket offices and self-service machines at stations, on the Renfe website and at agencies.

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